Flexibility to suit you—get support wherever you are!

I've got well over a decade's experience in making phone and online sessions as connecting and as effective as meeting with me in person. No travel means less stress before and after sessions (always a good thing huh?!) and makes it much easier for our teamwork to fit within the context of your life very flexibly – in when, where and how we collaborate. 

Appointment times 

By phone and online (current autumn/winter availability: Mon - Fri daytime and evenings)

You can have sessions by phone or online at very flexible times, from 8.30am - 8.30pm (nope, I don't work 12 hours a day though, rest assured!)


I've worked with several hundreds of people online and by phone, over many years. The consistent feedback from my clients is that because it's ultra convenient, it makes therapy and coaching easier to fit into their lives and because they're in their every day environment, this also makes it easier to transfer learning from sessions into everyday life. And easier sure is good when it comes to therapy - yes?!


What's interesting to me is how often I hear my clients say they're "really surprised" to discover not only how effective it is, but just how connecting it is. Perhaps this is because I like to make all my sessions as connecting and engaging as possible - human to human - and I'd like you to have a good chuckle with me too - it helps with so many things, eh?!


So, whether you're speaking with me during or after work, abroad, from your work-desk, a comfy sofa, or a quiet place in the fresh air, let's make this work for you!


Choosing the right approach for you:

If you’re unsure about whether phone or online sessions are right for you, I encourage you to 'experiment' with these options for one session to discover for yourself how you can capitalise on the different advantages of different mode of working. Of course, you're most welcome to switch between options at any stage. If you choose video off for any of your sessions, you have the advantage of being able to easily flow between sitting, walking, lying down in your sessions to help you focus and tune into yourself in different ways. 

Two things everyone wants to know: 

Is the experience as connecting?
Yes, I make sure it is! An authentic and positive connection is a key part of what makes good therapy great, so I always help this to flow, in a way that works for you.  


Are online and phone sessions as effective as face to face?
Research says a clear YES - with surprisingly few exceptions. There are many ways you can use them to your advantage. 


You may find it surprising to know that meticulous research into Cognitive Behavioural Therapy models over the last 15 years has consistently demonstrated that CBT online, CBT by phone and CBT in person are all equally effective for the vast majority of issues, as each method has different advantages.


Research has also been demonstrating the effectiveness of 'iEMDR'–online EMDR for trauma and PTSD–since 2013. At present there isn’t a large enough body of research to say conclusively that online and face to face EMDR are as effective - although of course Covid is speeding things up there–in both my professional experience of working with many people using EMDR online, and personal experience as an EMDR client, I actually prefer EMDR online over face to face. Recent research has even been demonstrating that EMDR can be delivered very effectively over the phone, camera off, although I find that working over a laptop, camera on, gives the greatest scope for effective trauma therapy out of all the options. 

Do please book in for a free consultation if you’d like to ask me about the how and why of this, I’m very excited about sharing more!
I valued the freedom I felt in phone sessions with Eleanor. I could sit and write for a bit, then walk about, sometimes stretch, or even lie down with my eyes closed to properly go inside. I used to struggle with knowing what I really needed, but now Eleanor has introduced me to these different ways of tuning in to my body and my deeper thoughts and feelings”

> Read more from my clients

Some key advantages of phone and online sessions

Helping you when you need it most  


Alongside the obvious convenience advantages of phone and online sessions, my clients consistently comment on the benefits of having more choice on the context in which we do our teamwork, and the greater immediacy of phone or online sessions in their everyday settings. 


For example, it's easy to schedule in a phone or online session to help you prepare for an important interview, exam or meeting, to handle an unexpected crisis, or repair a conflict that unintentionally broke out. Just ping me a quick text and we can schedule in a call of whatever length fits time available.



Support right there in the thick of things


Working with me on the phone - with video on or off - means I can support you literally in the very midst of your personally challenging scenarios, such as a hospital appointment or visit, a family “holiday”, or work trip abroad. This way I can help you face your fears with more courage, determination, wisdom and insight when you're in the thick of it.


Feeling like we're alone in difficult or anxiety provoking situations often makes things extra hard. I can be right there with you.  

Transferrable skills 


You may find it's easier to transfer insights and skills from a phone or online session straight into the rest of your life because there's a stronger sense of our teamwork happening from within your everyday places. No one’s ever said  “therapy feels like in its own separate bubble and not like the real world" about phone or online sessions!

I'm very used to people calling me from all over the globe, from their homes or hotels, work spaces or gardens or local communities - video off or on – and sometimes “taking me with them” on their way to the airport, dentist (even to the supermarket - ahem - IF that’s relevant to a therapy goal!!)

Enhanced memory for skills tools and techniques!


For CBT, Acceptance and Commitment Therapy and Coaching sessions, phone sessions, without eye contact, sitting somewhere you can focus, makes it particularly straightforward for you to write more detailed notes. This means it’s much easier for you to recollect the many insights, tools and strategies I'd love to share with you. This is important as research shows that without note taking, the human brain tends to forget a whopping 80-90% of what gets talked about in an hour!! Sheesh! If you're at home, great, you can stick post-its straight up in some visible places as a memory aid. 


Easier to be honest about some things


We’ve all got some topic areas that are harder to speak about than others. It may be that there’s no way you’d want to talk about some things without being able to see my response, while others you might sense it could be a relief to begin to speak about them without having to make any eye contact with me, and perhaps to release some nervous energy by doodling, stretching or pottering about. I’m a firm believer in allowing the body to express itself too. 


Safer trauma therapy and easier after-care


A huge advantage of doing EMDR and trauma healing work in your own home is that you don't need to navigate streets, strangers or transport after a session, and you can use that time instead to do something soothing or re-energising - whether that’s having a nap, shower or run, putting on your fave comedian or a “living-room disco”! You're welcome to do this work from any room in your house you feel safe and comfortable in. 


For trauma therapy sessions, using a laptop screen where we can both see each other easily is best. I have ultrafast broadband, but if your reception is patchy, we can see each other on our laptop screens (mic off) while we talk over the phone, which works great - it means you can stay connected with me AND take fresh air or movement breaks whenever you want to.   


Help to access a deeper inner wisdom

Many of my clients want to reduce worry and indecision, and instead learn how to access a deeper inner wisdom, perhaps one that includes their heart or gut-instinct and intuition more fully. Given that scientifically, intuition and instinct refer to neurobiological processes that operate through our cardiovascular, intestinal, and neuro-muscular systems faster than the cognitive mind can create linear sentences into conscious reasoning, this is far from woo-woo! All living organisms have multiple inbuilt information systems to survive and thrive, but many of us have not been helped to trust the intelligent awareness of our whole being – in fact quite the opposite. 

It’d be great to help you get skilled at tuning into your deeper wisdom, intuition and  “body felt” sense of knowing your needs. Working with me on the phone, somewhere that feels safe and private, without the distraction of eye contact can be a good way of practicing paying more deliberate attention to your inner sensing. I can help guide you though specific Mindfulness practices or the Gendlin method of Focussing, for example, as stepping stones to getting more confident about paying attention to your body’s knowing and its rapid data processing signals – to inform better decision making, and honouring what is right for you. 

Not sure yet? Have a free taster consultation on the phone with me.
Try and understand what part you have to play in the world in which you live. There’s more to life than you know and its all happening out there. Discover what part you can play and go for it”

— Ian Mckellan 

Walk and talk sessions – while you’re on the phone or online

Walking somewhere that's quiet means you can get the benefits of fresh air and movement not only for obvious holistic wellbeing, but also because, specifically, fresh air and walking in nature has been shown in research to significantly enhance problem solving and finding effective solutions more rapidly. Of course sometimes you may sense that being “out out” (!) may be too distracting for you, although if you’ve got a balcony or garden, you could see what that offers you - taking a hot water bottle, blanket and a flask of tea while you’re at it!. The great thing about working virtually is that it’s so flexible so you can tune into what you need when your session time comes.


'Mindfulness' and 'meditation' are big buzzwords, but a lot of people are put off by the idea of sitting in silence. It doesn’t have to be that way! I have 15 years of mindfulness practice and can teach you how to apply very quick strategies to get present, grounded and centred anytime, anyplace, anywhere.

One particularly useful – and surprisingly enjoyable – way to learn how to be more present is by heading out "round the block". The great news is that wherever you are, there will always, without fail be plenty of opportunities to practice relating to the world around you with more relaxed and expanded awareness! By learning to be more attentive of our ordinary realities, rather than shutting them out as 'too much', or dismissing them as insignificant or dull, we can move through life with more ease and curiosity, playfulness and appreciation.

Connecting with nature

Whatever issues are on your mind, you’ve probably found that when you’re in nature, you get a calmer perspective. I’m trained as an Eco-therapist (finally it’s on trend!), which means I can help you connect more deeply with nature - wherever you live. We are of course not separate from nature – we are a part of nature, so reconnecting to it can help us feel a lot less isolated, and experience more of a sense of belonging, when we take the time to tune in with the reality of this. 


In nature things are always growing out of things that have fallen. The parallels between our own living experience and what is living, maturing decaying, dying and being transformed into something else all around us in nature can help us make more sense of the different aspects and “seasons” of our lives – with both real and metaphorical meaning - especially when we pause to really look. 

I work with many people who long to slow down, stop judging themselves and be more accepting of life as it is. In our speeded up, digitally focused culture, its easy to get sucked in to a very distorted view of how we “should” look, how we “should” act, and how much we “should” be getting done. What could be a wiser teacher about breaking free from this fiction than nature that never rushes, never judges and simply is what it is?

Having sessions outdoors were so helpful to my ability to relax and be myself—it's easier to be more natural when out in nature and I find it really clears my head. Going on a stroll in my local park or just bimbling about in my garden while we chatted about important stuff over the phone—sometimes camera off and sometimes on—was a really good way to get the best out of me. Getting fresh air in my sessions helped me get to better ideas sooner! It also helped me to feel more energised and as a result, more motivated to do other new and practical things towards my goals. ”

> Read more from my clients